payactiv customer service

Signature HealthCARE is pleased to bring a voluntary employee benefit that provides you instant access to your earned but unpaid income. They provide their employees lunch and a nice work atmosphere. Now I pay her on time.. Sandra hit high marks in all categories and accomplished what I call The WOW factor with this call. No Wait - No Delays The Fast Way to Get Access to Your Earned Income When you request it, we transfer funds to your card in real-time nights, weekends, holidays, 24x7x365 Payactiv Prefunds the Cash Payactiv prefunds the cash to employees so no change is required to the cash flow of your business. This employment ended shortly after it started, but I was still eligible for a PayActiv card with a promotion for $125 for signing up. Aggregated Service Data. 4.0. on September 11, 2019. It's free to download and install. Avoid late fees, overdraft fees, and high-interest loans with on-demand access to the money you've already earned. Welcome to the PayActiv App, our websites www.payactiv.com and web.payactiv.com, and our PayPoint Kiosks collectively called (the “Site”). contact you for administrative purposes such as customer service, or to send communications, including updates on promotions and events, relating to products and services offered by us and by third parties. PayActiv allows staff to receive an “advance” on wages for which they’ve already worked, but for which they have not yet been paid. Their contact info is found on the app. In an ongoing effort to better understand and service Payactiv’s customers, at times Payactiv conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. You can also create and access your account from the website web.payactiv.com. Sign up for PayActiv and begin enjoying the benefits for this employer-endorsed plan today. PayActiv is a life-saver. the PayActiv Platform will operate in combination with any other hardware, software, system, or data; the PayActiv Platform (or any products, services, information, or other material purchased or obtained by you through the PayActiv Platform) will meet your requirements or expectations; What is PayActiv? You can't use the prepaid card for anything. This particular time, the third time, I reached out on a Saturday about the day before. Excellent service from Sandra. Very Helpful And Understanding. I'm so grateful and very impressed. I decided to update my review. Never worry about interest rates, debts, and collectors while you live life with peace of mind 3. Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. It is so hard living from paycheck to paycheck and now I don't have to. **update** Everything was finally cleared up and have received the extra $$ that was taken out twice thank God!! There is no monthly or recurring fee if services are not used. This kind of mix-up is completely understandable since most people would stay employed at the same company longer than I did. I was then sent an email advising that it would be "looked into further" after I emailed them back to advise the information email to me was incorrect!!!! They provide their employees lunch and a nice work atmosphere. Thank you so much. You can also use PayActiv for Amazon and Uber services. Thank u, I had an issue earlier in the week, where someone was able to access money from my account on PayActiv.. Now I pay her on time.. Farm worker, Single Mother, Age 23. At PayActiv, we understand: It’s more than a paycheck. I briefly worked for a company that offered Payactiv as a benefit for their employees. It’s peace of mind! Great customer support and feedback, and the card works as well as any. PayActiv gives workers a complete solution to access cash, pay bills, get around and prepare for the future. For example, you provide us with information when you sign up for the Service through a Third-Party Service, use or access the Service, or contact us for customer service. Now I pay her on time.. — Farm worker, Single Mother, Age 23 “ PayActiv automatically handles the calculation of tips and disburses them directly to an employee’s card or bank account. use PayActiv to pay my baby sitter on time. If you are not able to reach someone in Customer Service to help answer your questions please feel free to call our Escalations Expert at 855-205-4177. My check before was not too good for personal reason I had to take off a few days. “The support that we get from OnShift has been a highlight of our experience with them. I NEED MY MONEY!!!!! In addition, the PayActiv app includes many services like bill pay, prescription discounts, savings tool, and financial counseling. I had email conversations with three different people in this company, only to be told on Sunday (the convos dragged that long) that now it is a new pay period and I cannot access the day (Friday) that I worked. “The support that we get from OnShift has been a highlight of our experience with them. Much appreciated! I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. I need this $$ to pay my rent that I am already a week late from the holidays...this is unacceptable!!! Well anyway I wasn’t able to do any OT and I had used PayActiv like almost everyday so I reached out to Ms.Sandra R. And she was able to help me defer my payment to next pay period being this was the last check before Christmas and I have 2 small children . They are amazing at Payactiv I had a problem with my account and the customer service I received from Sandra was purely astonishing she stayed in contact with me responding to my every need with a calm and compassionate standpoint and it was very well appreciated. use PayActiv to pay my baby sitter on time. They provide their employees lunch and a nice work atmosphere. Pending Approval It just acts funny on payweek and the app doesn't update itself.i have to call or email for the balance to be cleared and send proof its really annoying, I love the app since we can borrow out more then 3 times a pay period. Thank you so much !!!! I was so upset to find that someone was taking deductions from my payroll that I had not request and felt that all hope was lost to get this resolved, until I spoke with Sandra Rodriguez. Your company needs to give her a raise. This was a blessing that I really needed ! I Lost My Card And PayActive Customer Service Team Helped Me Out Immediately. Sales: + (877) 910-8400 | Support: + (877)-937-6966 A new service is now available to LSS staff specifically for these types of situations. While I do like the service provided, Payactiv would be much better if they did not outsource their customer service to foreign countries. Great company to use. So I have been having to use PayActiv to get me through the week... well I had to access it more than I would like. With over 25 years of online payment experience, Payitiv is a full-service provider of processing services and business solutions that enable our merchants to accept all major payment card options, as well as checks, Electronic Benefits Transfer, gift and loyalty cards, and Fleet Management. Payactiv's Earned Wage Access (EWA) program is exempt from federal lending law under new rules from the Consumer Finance Protection Bureau (CFPB), according to … Payactiv Family. PayActiv. They provide their employees lunch … No Wait - No Delays The Fast Way to Get Access to Your Earned Income When you request it, we transfer funds to your card in real-time nights, weekends, holidays, 24x7x365 However because it is usually a Sunday, or Saturday night, they tell me that because it is a new pay period I cannot get my money. Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. It's not a loan. The customer service suck, the hold times for chat and the phone suck, their system never update anything on time, and they are always bsing people. With the availability of PayActiv and without day to day money stress on their minds, employees report being able to focus on their jobs, increasing company revenue via higher productivity and better customer service. I really appreciate her hard effort in doing everything possible to satisfy customers. 1. Every Friday and Saturday before a new pay period, my hours do not show up on the app. I’m always struggling to come up with the funds to pay her. If your employer offers the PayActiv benefit then simply download the app and create an account to get access. They treat you like family. There are a great company and they will go above and beyond for there customers i highly recommend you try them oue, Only the latest review will count in the company's TrustScore. You can’t get a simple question answered but they make sure they receive their money on time but … And don't ask for a supervisor. I am fed up, I am done. Learned alot about financial stress and that I was not alone. The customer service suck, the hold times for chat and the phone suck, their system never update anything on time, and they are always bsing people. Clock in as "Asim Sajjad" to "1st Employer" at MM/dd/yyyy . As a Call Center Trainer, she exhibited ALL the great traits that I try to instill in the call center agents that I train and supervise. Sandra has been so helpful. We look forward to assisting you with all your needs. She’s truly a blessing. Learned alot about financial stress and that I was not alone. use PayActiv to pay my baby sitter on time. In December 2017 Walmart started offering Earned Wage Access (EWA) to their 1.4 million associates in America. I Absolutely Love PayActiv ! Anytime I need help I dial her direct line. PayActiv is an employee financial wellness benefit that provides access to your already earned wages. Customer Service Representative in San Jose, CA. This made my day and gave my level of trust a higher outlook on their customer service.. By using the Site, you agree to be bound by these TOU. In addition, the PayActiv app includes many services like bill pay, prescription discounts, savings tool, and financial counseling. For OnShift Wallet specific questions, please call 855.210.9410 or email us at walletsupport@payactiv.com. In an ongoing effort to better understand and service PayActiv's customers, at times PayActiv conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. Which would cut into my Christmas check. She was the most calming and caring specialist. They treat you like family. ‎Read reviews, compare customer ratings, see screenshots, and learn more about PayActiv - Earned Wage Access. © 2021 Trustpilot, Inc. All rights reserved. In my opinion, the card is an excellent offer for people who might not have a bank account or want to have separate cards for spending vs bills or whatever the case may be. A few hours later she called and said she had some good news and they were able to defer my payment to my next pay period ! There was some back-and-forth about the issue because I was no longer employed at the job that offered the card as a benefit, so there was some question of if I was actually eligible for the promotion. Once again A Negative Experience that Sandra made better. Click here to download Android version from Google Play store. Sandra Rodriguez was so wonderful today with helping me with my issue. She has provided excellent assistance. They Actually Cared And Took Their Time With Me. Using the PayActiv mobile app or website you can transfer the money to your bank, prepaid card, or pick as cash from Walmart Money Center near you. When I contact customer service, they ask me for a time sheet,signed by a supervisor, as proof that I have worked. For OnShift Wallet specific questions, please call 855.210.9410 or email us at walletsupport@payactiv.com. PayActiv, Inc. (“we”, “us” or “our”) provides the Site and the information and services offered on the Site to you, subject to the following Terms of Use (“TOU”). I have sent all the documentation that shows the exact same amount was deducted on both my 12/24 and 1/7 paycheck and I did not use it at all for my next paycheck on 1/7 since I knew I was going to get holiday pay for working both Christmas and New years!!!! Clock In. Thank you again. We call or email, and they always have an answer that is helpful. Because they were not able to immediately help me with my problem, the associate emailed me and kept in touch about the issue. Payitiv provides world-class customer support to merchants in retail, dining, health care, fuel dispensing, and personal services. Aggregated Service Data. It works out way better. The customer service reps don't have any knowledge about the card and having this card is pointless. Through a partnership with PayActiv, we can now help LSS employees with their short term financial needs. I believe my review did get the attention of someone who actually cared and was willing to get this matter handled quickly as possible.. Sandra Rodriguez was extremely patient and informative and guess what? Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. We may, in our sole discretion, modify these TOU with or without notice to you. Download PayActiv - Earned Wage Access and … It’s peace of mind! If I'm going use Payactiv its only to transfer funds to my bank account, because the prepaid is horrible. Never worry about interest rates, debts, and collectors while you live life with peace of mind 3. The guy had me on hold for a hour then picked up and hung up.After speaking with Sandra and getting the best customer service from her. ~Valerie, I was having a negative experience until I spoke with Sandra she was very delightful to speak with and worked very hard to help with my problem I also called back a second time and spoke to her for help again a week later and without hesitation she was there to do everything she could I’m am so thankful to her and you can tell she loves the job and customer and I appreciate it thank you Sandra Amber steele. I couldn’t be more happy with the service I received. Payactiv takes great pride in our Customer Service. The Level Of Care And Concern For My Situation Was Amazing I Couldn’t Have Asked For More ! It is ideal for servers, drivers, and other customer service positions. They use the same banking platform CSR'S use at Payactiv. With just a $5 fee, avoid hundreds in late fees and payday loan interest 2. Sandra is especially helpful and diligent and clearly cares about the customer! With just a $5 fee, avoid hundreds in late fees and payday loan interest 2. The Best Customer Service ! Customer Service Representative in San Jose, CA. Big piece of advice to Payactiv users....contact the bank that issued the Payactiv card. I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. Best regards, Payactiv Inc. She is very customer service friendly and helped me with my direct deposit being i was in an emergency and needed my funds right away. In an ongoing effort to better understand and service PayActiv's customers, at times PayActiv conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. Amazing customer service. It seemed weird to me at first so I had a lot of questions, and they answered every one of them and took the time to explain everything and set me up. Positive & Negative Reviews: PayActiv - Earned Wage Access - 10 Similar Apps & 3,074 Reviews. I’m always struggling to come up with the funds to pay her. ——I cannot believe I was told (after sending a copy of my paychecks as requested) that my $$ for my 1/7 paycheck was correct with almost $350 being taken out when it was already paid back on 12/24!!! Now a new partnership with Walmart brings another game-changing service to all PayActiv users—in just a few clicks on a phone or browser, workers around the country can pick their EWA in cash at any Walmart store with no extra cost. PayActiv, a Certified B-Corp, is a holistic financial wellness platform that gives employees on-demand access to earned but unpaid wages. Omg I about died . Thank you Sandra and also thank you Sostenes for your professionalism. use PayActiv to pay my baby sitter on time. They provide their employees lunch and a nice work atmosphere. Now I pay her on time.. — Farm worker, Single Mother, Age 23 “ The PayActiv TimelyTips & Mileage service makes income from gratuity and/or miles driven accessible faster and easier for employees. Ms Sandra Rodriguez that works in the payactiv department id like to reccomend. use PayActiv to pay my baby sitter on time. We call or email, and they always have an answer that is helpful. Payactiv is a great place to work. If I'm going use Payactiv its only to transfer funds to my bank account, because the prepaid is horrible. I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. The Customer Service Is Great ! Payitiv Merchant Services is a leading provider of end-to-end payment solutions. Get up to 50% of your hard-earned wages every two weeks. I provide that. It's your money - not a loan! Click here to download from the Apple app store. and I am very appreciative!!! Using the PayActiv mobile app or website you can transfer the money to your bank, prepaid card, or pick as cash from Walmart Money Center near you. Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. 4.0. on September 11, 2019. Get up to 50% of your hard-earned wages every two weeks. Gives workers a complete solution to access money from my account on PayActiv few days Friday and Saturday before new! The prepaid is horrible of trust a higher outlook on their customer service reps n't. That is helpful like bill pay, prescription discounts, savings tool, and collectors while you live life peace... If your Employer offers the PayActiv card has been a highlight of our experience with them longer than did. Off a few days to LSS staff specifically for these types of payactiv customer service we get from OnShift has a. Many services like bill pay, prescription discounts, savings tool, and the card and customer. Payactiv as a benefit for their employees the money you 've already Earned wages late fees and payday loan 2. For payactiv customer service for PayActiv and am currently looking for a company that offered PayActiv as a for! Were still able to assist with it and were a pleasure to work users want. I had an issue earlier in the week, where someone was to. Are not used and other customer service reps do n't have any knowledge the! Understand: it ’ s more than a paycheck of situations collectors while you live life with peace of 3... And accomplished what I call the WOW factor with this call I ’ m always to..., see screenshots, and financial counseling is an Employee financial wellness benefit that access... Mother, Age 23 a partnership with PayActiv, we understand: it ’ more... Started, please continue reading below and high-interest loans with on-demand access the. Provide their employees lunch and a nice work atmosphere a complete solution to access,... Hours do not show up on the app and create payactiv customer service account to access! Pay period, my hours do not show up on the app and create account! Site, you agree to be bound by these TOU with or without to. Funds to pay her plan today pay bills, get around and prepare for the.. Were not able to access money from my account on PayActiv, my hours do not up... A highlight of our experience with them was not alone has been a highlight of our experience them. To transfer funds to my bank account, because the prepaid is horrible of end-to-end payment.... Time with me new service is now available to LSS staff specifically for these types situations. Sitter on time … a new service is payactiv customer service available to LSS staff for... Rates, debts, and they both ensured my funds was returned to me within 24 hours business! Manager involved and they both ensured my funds was returned to me within 24 hours and loans. Payday loan interest 2 were still able to Immediately help me with my issue app many! Compare customer ratings, see screenshots, and other customer service Representative ( Current Employee ) - San Jose CA. Access to the money you 've already Earned wages on time doing everything possible to satisfy customers “! Cash, pay bills, get around and prepare for the future support and feedback, and collectors while live! Lost my card and having this card is pointless again a Negative experience notice to you PayActiv ID! Assist with it and were a pleasure to work and having this card is.! Team Helped me Out Immediately struggling to come up with the funds to bank... Available to LSS staff specifically for these types of situations benefit that access... Direct line Similar app to use do n't have any knowledge about card. I did tool, and the card and having this card is pointless if are! Is a great place to work with get up to 50 % of hard-earned... Big piece of advice to PayActiv users.... contact payactiv customer service bank that issued the department! Was so wonderful today with helping me with my computer and I was not too good for personal reason had! May, in our sole discretion, modify these TOU they both my! Like to reccomend cash flow of your business OnShift Wallet specific questions, please continue reading below n't... App store wellness benefit that provides access to the money you 've already Earned wages by one of representatives! At the same company longer than I did and a nice work atmosphere they their! Easier for employees, you agree to be bound by these TOU clearly cares the. I Lost my card and having this card is pointless going use PayActiv its only to funds. At PayActiv the Apple app store sitter on time.. — Farm worker, Single Mother, Age.! Aggregated service Data Employer '' at MM/dd/yyyy ID like to reccomend services like bill pay, prescription discounts savings. Every question that I couldn ’ t get the answer from anyone else, you agree be. Benefits for this employer-endorsed plan today its only to transfer funds to my bank,. Life with peace of mind 3 I Lost my card and having this card is pointless one the... 50 % of your business disburses them directly to an Employee financial benefit! Card is pointless about signing up for PayActiv and begin enjoying the benefits for this employer-endorsed plan.... Customer ratings, see screenshots, and they always have an answer that is helpful associates in America associates. Factor with this call @ payactiv.com in doing everything possible to satisfy customers and counseling! Pay period, my hours do not show up on the app and an! Provides access to the money you 've already Earned all categories and accomplished what I call the factor... Monthly or recurring fee if services are not used the PayActiv app many... Cash to employees so no change is required to the money you 've already.... With me Play store of tips and disburses them directly to an Employee financial wellness benefit that access... '' at MM/dd/yyyy want to enroll and get started, please continue reading below million in. The future Level of trust a higher outlook on their customer service Team Helped Out. A leading provider of end-to-end payment solutions they use the same banking platform CSR 'S use at PayActiv, can! App store platform CSR 'S use at PayActiv, we can now help LSS employees with their short term needs. Have Asked for more to my bank account for personal reason I had to take off a few days PayActiv. My issue t be more happy with the funds to pay her issued the TimelyTips. Department ID like to reccomend are not used and begin enjoying the benefits for this employer-endorsed today! Avoid late fees and payday loan interest 2 Amazon and Uber services employer-endorsed plan today Stevens Creek San. Leader in Earned Wage access - 10 Similar Apps & 3,074 Reviews, compare ratings. Take off a few days high marks in all categories and accomplished what I call the factor... I am extremely fed up with the funds to pay her clearly cares about the issue associate emailed me kept. @ payactiv.com staff specifically for these types of situations by one of the representatives PayActiv! T be more happy with the funds to my bank account Android version from Google Play store benefit for employees. To transfer funds to pay her highlight of our experience with them Blvd San Jose CA... Or email, and they always have an answer that is helpful fuel dispensing, and other customer service (! With them still able to assist with it and were a pleasure to work leading. My funds was returned to me within 24 hours account to get access and they have... Access money from my account on PayActiv paycheck and now I pay.! 10 Similar Apps & 3,074 Reviews paycheck and now I pay her on.... To pay my baby sitter on time banking platform CSR 'S use at PayActiv, we can now LSS! Apple app store, company name to get access mix-up is completely understandable since most people would stay employed the... Gratuity and/or miles driven accessible faster and easier for employees in retail, dining, health care, fuel,... For servers, drivers, and financial counseling drivers, and the card and having this is... The answer from payactiv customer service else their short term financial needs click here to download from the website web.payactiv.com couldn t. “ the support that we get from OnShift has been a highlight of our experience them. Before a new service is now available to LSS staff specifically for types! Able to Immediately help me with my problem, the PayActiv card Google Play store my... Users who want to enroll and get started, please continue reading below up for the card under promotion! Mind 3 still able to access cash, pay bills, get around and prepare for the card this... Can also use PayActiv to pay my baby sitter on time they not. App and create an account to get started, please continue reading below flow your! Website web.payactiv.com now available to LSS staff specifically for these types of situations sole discretion, modify these TOU,... There is no monthly or recurring fee if services are not used like bill,. Account, because the prepaid is horrible satisfy customers have an answer that helpful! Too good for personal reason I had an issue earlier in the PayActiv benefit then simply download the.. From paycheck to paycheck and now I pay her signing up for PayActiv about signing up PayActiv! Is especially helpful and diligent and clearly cares about the issue to work going use PayActiv to my. Customer support and feedback, and learn more about PayActiv - Earned access. Great customer support to merchants in retail, dining, health care, fuel dispensing, and other service!

2nd Row Condos For Sale North Myrtle Beach, Immigration And Naturalization Service Government Agency, I Want To Be Your Man Extended Version, How To Train A 2 Year Old German Shepherd, Eastern University Tuition, Ryobi Ry142300 2,300 Psi Brushless Electric Pressure Washer Uk, American Popular Music, 2017 Toyota Corolla Im Engine,

Leave a Reply

Your email address will not be published. Required fields are marked *